Returns & Exchanges
RETURNS & EXCHANGES
The following Return Policy only applies to online purchases made through www.persamannewyork.com.
FINAL SALES: All sales of Gift cards, e-gift certificates, , jewelry and items marked as Sale are final. FINAL SALE items cannot be returned for exchange, credit, or refunds.
For all other items, to be eligible for an exchange, credit or refund as described below, the merchandise must be returned unworn with tags and sanitary liner (for swimwear) intact and must be accompanied by the original return form and customs documents (if applicable). Please note that refunds are only available for online purchases returned by mail.
Returns are accepted within 7 days from the day of receipt for a full refund at this time prepaid return labels are not available. Up to 30 days, only exchange or store credit. Return shipping is non-refundable.
REFUNDSPlease allow 2-3 weeks from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. For returns from International and APO/FPO addresses, please allow 4-6 weeks from the return shipped date for your account to be credited, and 2-3 billing cycles for the credit to appear on your statement.
Returns for Online Purchases made with Gift Cards, E-Certificates
Refunds can only be made to the exact Gift Card, E-Gift Certificate used for the original purchase. Please retain the Gift Card, E-Gift Certificate after your online purchase, for return refunds and future purchases.